Do you value any of these below? If so, you may be a good fit for our IT services.
Pro-active support, where problems are solved before they become giant issues.Our sophisticated tools and well developed processes allow us to see problems as they occur, often before the end users is affected. We can then resolve those issues in a simple and non-obtrusive way, without even involving the end user. That means they keep working, and problem solved.
Network DocumentationMany new companies we onboard have no idea if their network is secure or not. We document everything in plain English, resolve any issues and give you 24/7 access to your network documentation.
Trustworthy and Honest Technicians. Hiring is not easy, but we only hire well-rounded, ethical and knowledgeable technicians. It starts with our culture, and we staff people who genuinely care about keeping your network safe and running well. It’s our passion, not just a job.
Long Term Solutions. Other companies who offer hourly support profit off recurring and hard to fix issues. We don’t, therefore our goal is always implement the right fix – the one that will stick long term. And we always look to solve the immediate issue and then implement the Long Term fix to ensure as little downtime as possible.
Easy Poeple to Work With. Because who wants to work with difficult people? We answer our phones live, are extremely specific with who we hire, and have a smaller staff of smart efficient people versus a large staff of underpaid and inadequate people! Our people are our greatest asset, and you’ll be pleasantly surprised how easy IT support can be!